Yomdel is a proud affiliate member of the British Association of Removals, and aside from supporting BAR companies we also provide the live chat service on the BAR website.
Register in the form below for a fuss free, no pressure chat with our team, and see how we can help you grow your business fast.
Over 80% of all Removals enquiries start online, normally in a search engine, that can bring a potential customer straight to your website!
What if your website had a chat window that popped up when people visit, to answer all the questions they have, that stop them booking straight away?
What if that chat window was available 24 hours a day, 7 days a week, 365 days of the year – and every chat was handled and dealt with, in seconds, by a real human being, experienced in Removals chat.
Typically over 40% of the Live Chats we handle from removal company websites turn into high quality leads – and those leads are exclusive to you. You’re not sharing them with anybody else. They’re yours. And they’re the highest converting leads you can get.
"We are getting far more conversions, its sticky, people stay on our site and when they stay on our site, they buy stuff from us!"
Richard Dolan, MD of Greens Removals
In addition to live chat, Yomdel provides market-leading mystery shopping services to the removals industry, enabling you to see your brand through the eyes of your customers.
By getting every-day shoppers to engage with your employees and report back on their experience, you can make fundamental changes to the way you work and trust that your staff know how to delight your customers every time!
Crucially you can also benchmark your business performance against your competitors, by including them in your mystery shopping project, providing you with a head to head comparison.
Yomdel shoppers pose as everyday customers and record their interactions with your staff using recording equipment. The results will highlight what you need to change in order to deliver a consistently fantastic experience.
Unlike other providers of mystery shopping, we insist on assigning shoppers that are local to the area. This means that every interaction is guaranteed to be natural, and ensures the engagement you see is completely authentic.