Every business has been impacted by Coronavirus. Identifying that impact early, and adapting to a new world early can make all the difference.
Online activity now dominates everything. Telephone capacity is limited, so your online services and facilities must carry the weight of your customer interaction, and wherever possible provide full service.
Ongoing restrictions will prompt many specific Coronavirus related questions and enquiries, continuing to challenge your resources, and longer-term the overwhelming demand from customers will be to access more services through online channels.
Yomdel is working with all client businesses across multiple sectors, to integrate and include service offerings in their website Live Chat facility.
We can provide a rapid deployment, 24/7 human-operated live chat service that deals with increasing inbound customer service enquiries. And most importantly, drives vital revenue opportunities from your website.
