25% OFF SET UP COSTS
Saving you over £100
As the UK consumer dares to dream of holidays, with an end of lockdown plan emerging, they are likely to bombard travel and accommodation sites in overwhelming numbers.
And they will have questions that go beyond what they can read. They will want answers, and most of all reassurance, whilst facts remain uncertain.
The companies who will secure early bookings, and sell out quickest, are those who build trust fastest. And that means capturing and holding the customer's attention whilst you have them on your site.
So to help accelerate recovery in Travel, we've put an offer together, to do just that.
From now until 31 March 2021, Yomdel are offering any travel business 25% OFF all costs for Yomdel's fully managed 24/7 Live Chat.
Put Live Chat on your travel website, managed 24/7 by our expert operators, and we will increase the captured leads you generate on your site by up to 50%.
The presence of Live Chat on your website makes huge differences to customer confidence in your brand, and their likelihood to make a booking.
It dramatically increases your ability to offer instant service at a critical moment for the customer: whether to stay on your website or not.
Being available 24/7 to your visitors, via Live Chat, constantly makes the difference between a prospect leaving your site without an answer to a question they have, and getting that answer and having confidence to make a booking as a direct consequence.
Our expert Live Chat operators, are skilled at asking the right questions, and nurturing your site visitors to make an active enquiry - for prices, availability, options, etc
People jump to conclusions. If they can't quickly see what they want, they leave a site. The presence of Live Chat offers a quick, easy way for them to ask for what they want, and leads directly to higher engagement and conversions.
In addition to your website, you can put 'Direct to Chat' links in your marketing and service communications: emails, social posts, SMS, even in pdf brochures. Use them anywhere to direct prospects and customers to an instant 2 way conversation that will deliver them one step closer to a booking.
Yomdel Live Chat can be directly integrated with your telephone sales team, so that the hottest leads can be transferred in real time from Live Chat to one of your staff. It also integrates with all widely used CRM systems, for automated transfer of leads if you require. All of which drives efficiency and effectiveness of conversion.
With reduced staff levels, sickness, absence or sheer work overload, you cannot be available every hour of the day, let alone at night (when on average 45% of prospects will visit). Friendly, human chat operators provide a first line of contact for visitors, and will filter and prioritise follow-up actions required.
Customers who use Live Chat, consistently score our service at 96% satisfaction levels. You will delight your customers, and increase your brand reputation, leading to word of mouth recommendation and higher levels of repeat business.
In addition to converting new visitors, 24/7 Live Chat can be there for current customers, responding out of hours, providing answers and reassurance, ultimately reducing cancellations and even growing incremental revenue.
Yomdel were producing more leads than we did in the daytime, AND they were converting to bookings at higher levels as well.