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Self Storage Mystery Shopping

SSA MYSTERY SHOPPING

Bespoke packages exclusively for SSA UK Members

 

DRIVING SUCCESS IN SELF-STORAGE

The SSA UK offers a custom designed mystery shopping service, exclusively for members, through Yomdel.

Carefully selected by the SSA UK, with 15 years experience in the UK, Yomdel Mystery Shopping is recommended for all UK members. 

 

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mystery shopping

 

HOW MYSTERY SHOPPING WORKS

By getting everyday shoppers to engage with your employees and report back on their experience, you can identify improvements in the way you work, and train and empower your staff to delight your customers every time! 

Yomdel shoppers pose as everyday customers and record their interactions with your staff. Unlike other providers we always assign local shoppers. This makes every interaction a natural and authentic customer experience. 

After completion, you receive a detailed report containing performance scores and actionable insights, highlighting what you need to change in order to deliver a consistently fantastic customer experience.

 

WHY USE SSA MYSTERY SHOPPING?

  1. Generate essential insight into your customer's experience

  2. Understand your sales processes & staff performance up to the point of sale, via online, phone & face to face enquiries

  3. Use custom designed shopper scenarios specific to self storage

  4. Compare your prices and services directly with your competitors

  5. Take advantage of discounted package rates, EXCLUSIVE to SSA UK members.

 

HOW DO I SIGN UP?

Read in full how our mystery shopping works, what packages are available to you, and of course see your preferential SSA UK rates.

Click here to read our detailed pricing and information sheet

If you like the look of our services, then just complete the form on this page, to go through to our online ordering process:

  1. Review and sign online Service Agreement & Order Form.

  2. Set-up GoCardless payment facility.

  3. Wait for the team to conduct and deliver your mystery shops!

It's a quick and simple, online process, but should you have any questions, don't hesitate to contact Yomdel on 01403 230650,
or email clientservices@yomdel.com

 

 

NEED TO KNOW MORE?

Just get in touch, and well be happy to answer all your questions. Pick a time in the diary that suits you.


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