Join Guild member agents, Simon Bradbury of Thomas Morris, and Peter Maskell of Brock Taylor, in discussion with the Yomdel team on what makes an exceptional customer experience, and the many things they work on to deliver the highest standards, including:
- Websites
- Social Marketing
- Mystery Shopping
- Staff Training
- Lead Qualification
- Live Chat
The panel discuss how agents tackle the ever-rising challenge of being best-in-class, and the tools they use to meet evermore demanding customer expectations.
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